Getting unwanted emails or spam can be frustrating. While most spam emails are being caught by our spam filters, occasionally some can slip through. When this happens, it's important to mark the email as spam. This helps us make AOL Mail even better at recognizing future spam emails.

Tip icon.Never interact with spam messages! Any link in a spam message, including the unsubscribe link, could be dangerous.

Mark emails as Spam

  1. Select the email.
  2. Click Image of the spam icon Spam.
  3. This will move the message into the spam folder.

Mark emails as Not Spam

  1. Open the Spam folder.
  2. Select the email.
  3. Click Not Spam.
    - Future messages from this sender will be delivered to the inbox.

Unsubscribe from sender

  1. Select the email.
  2. Click Image of the spam icon Spam.
  3. If you're given the option, click Unsubscribe and you will no longer receive messages from the mailing list. If you click the "Mark as Spam" icon, the message will be marked as spam and moved into the spam folder.

If you don't get a pop up to unsubscribe, don't worry! The emails will still be marked as spam and all future emails will go to the spam folder to be automatically deleted.

Tips to avoid spam in the future

  • Don't reply to unknown senders.
  • Be careful who you give your email address to.
  • Never reply to email subscriptions asking to be removed.
  • Don't sign up with sites that claim to remove your email from spam lists. While some are legitimate, many are address collectors used by spammers.

Image of a phone. Still need help? Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care.